At Riley Devices, we aim to provide the best shopping experience with high-quality products. If for any reason you’re not completely satisfied with your purchase, we offer a straightforward refund and return policy.
Returns
We accept returns within 7 days from the delivery date. To initiate a return, please ensure that the product is unused, in its original packaging, and in the same condition as when received. Returns are not accepted for any items that have been opened or used, except for damaged or defective products.
Refunds
If the product is eligible for a return, a full refund will be processed. As we only accept cash on delivery payments, the refund will be issued via cash. Please note that the refund process may take up to 10 business days after the returned product is received.
Non-Returnable Items
- Products that have been used or opened.
- Products damaged due to misuse or improper handling.
- Any custom or special orders.
Damaged or Defective Products
If your product arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund depending on the issue.
For any questions or to initiate a return, please reach out to us at [email protected].